Grow with intelligent selling and customer experiences

SAP Cloud for Customer

Enable sales teams to spend more time in front of customers, empowered with intelligent recommendations to help win deals. The SAP Cloud for Customer helps you manage day-to- day sales contacts efficiently by sending and receiving signals between front- and back-office solutions and providing a single view of the customer.

  • Cloud deployment
  • Single view of the customer
  • Intelligent recommendations and analytics
  • Ability to sell anytime, anywhere on any device


  • Leverage sales, service, and social engagement in an integrated SaaS CRM system
  • Gain a 360° view of customers to understand their needs at any moment
  • Use real-time customer analytics and predictive insight to improve interactions across all channel
  • Run your business anywhere, anytime on any device
  • Get up and running quickly and cost-effectively with subscription-based cloud CRM solutions


SAP C4C Stands for Cloud for Customer it is a software service (SaaS) cloud offering from SAP that keeps running on the SAP HANA cloud stage. This cloud CRM consolidates deals, client, administration, and social marketing devices, that licenses deals agents to act with clients in extra significant manners by which and create durable individual associations that manage the cost of enhanced commitment over all the correspondence channels. SAP C4C focuses on AN improved and simple user expertise that has supported the Fiori style principles.

Key Benefits of Cloud for Customer

Sell anytime, anywhere

Make every interaction count on any device. You can engage with your customers in real time, manage your activities, and track performance, even when offline.

Deliver a better customer experience

Engage and connect with customers in a personal and meaningful way, with instant access to back-office data and a complete view of all customer information.

Empower sales teams with intelligent features

Add contacts, update records, and discover new opportunities automatically. Serve as a trusted advisor with AI recommendations personalized to each deal.

Advantages of SAP C4C

  • Computerize and process in real time
  • Worked with local computerized business, engagement and advertising ability
  • ERP and back office frameworks and applications integration
  • The simplicity of sending with setup and master accomplice ecosystem
  • Simple to utilize, versatile and responsive User Interface (UI)
  • Market and draw into a crowd of people of one
  • Open API Platform supporting simple incorporations
  • Introduction and mobilizations condition for ALL (SAP and non) frameworks
  • Secure Platform to help Public, Private or Hybrid Cloud

The SAP C4C arrangement is cloud-based, fully adaptable and can be progressively upgraded as the heap increments or diminishes. A key advantage of a cloud arrangement is that it does not have to think about scaling or multi-tenure as SAP provides food for this as a major aspect of the worldwide administration. This worldwide adaptability is straightforward and given consequently. There are zero framework costs as this is a membership-based administration estimated per client, extra permit expenses would be founded on client volumes and possibly any master bolster required in the help of future useful changes.

Get maximum value from SAP Cloud for Customer

Jump-start your SAP solution implementation and drive ROI by collaborating with industry experts, consultants, and support engineers throughout your journey


Transform your business quickly and effectively by taking advantage of our holistic service and support plans, expert consulting services, custom application development, proven best practices, and deep industry and technical knowledge.


Get the support you need to keep your SAP solutions running at peak performance with our IT experts and support services, including long-term plans, embedded teams, remote technology support, self-service portal, and innovation strategies.

Security and Compliance

Focus on your business and customer relationships, while knowing that your data is safe and reliable. With a proactive, predictive approach, SAP helps ensure compliance and data security in the cloud and within an on-premise data center.