Enable sales teams to spend more time in front of customers, empowered with intelligent recommendations to help win deals. The SAP Cloud for Customer solution helps you manage day-to- day sales contacts efficiently by sending and receiving signals between front- and back-office solutions and providing a single view of the customer.
SAP C4C Stands for Cloud for Customer it is a software service (SaaS) cloud offering from SAP that keeps running on the SAP HANA cloud stage. This cloud CRM consolidates deals, client, administration, and social marketing devices, that licenses deals agents to act with clients in extra significant manners by which and create durable individual associations that manage the cost of enhanced commitment over all the correspondence channels. SAP C4C focuses on AN improved and simple user expertise that has supported the Fiori style principles.
Make every interaction count on any device. You can engage with your customers in real time, manage your activities, and track performance, even when offline.
Engage and connect with customers in a personal and meaningful way, with instant access to back-office data and a complete view of all customer information.
Add contacts, update records, and discover new opportunities automatically. Serve as a trusted advisor with AI recommendations personalized to each deal.
The SAP C4C arrangement is cloud-based, fully adaptable and can be progressively upgraded as the heap increments or diminishes. A key advantage of a cloud arrangement is that it does not have to think about scaling or multi-tenure as SAP provides food for this as a major aspect of the worldwide administration. This worldwide adaptability is straightforward and given consequently. There are zero framework costs as this is a membership-based administration estimated per client, extra permit expenses would be founded on client volumes and possibly any master bolster required in the help of future useful changes.
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Focus on your business and customer relationships, while knowing that your data is safe and reliable. With a proactive, predictive approach, SAP helps ensure compliance and data security in the cloud and within an on-premise data center.